# Support and contact

<!-- https://antecedint.com/support -->

Support

Get help, report something wrong in the data, or reach the people building Antecedint. A person reads every message and replies.

## Help with search or your assistant

Connecting Claude, ChatGPT, Gemini or another MCP client, reading a result, or a search that came back wrong.

- [Connect your assistant→](https://antecedint.com/docs/mcp)
- [Getting started→](https://antecedint.com/docs)
- [Common questions→](https://antecedint.com/#faq-heading)

## Report a wrong or missing record

A date, a citation, a classification or a link that is wrong or missing. Send the document number, what it says, and what it should say. A person checks every report, and an accepted fix goes into the next build for everyone.

- [How credits are earned→](https://antecedint.com/pricing?for=individual)

## Your account, key or billing

Signing in, your API key, your plan, credits, or an invoice.

- [Your account→](https://antecedint.com/account)
- [How usage is counted→](https://antecedint.com/docs/usage)

## Building it into a platform

Using the REST API in a product, higher limits, or an agreement for your organisation.

- [API reference→](https://antecedint.com/docs/api)
- [Plans for platforms→](https://antecedint.com/pricing?for=builder)

## Privacy and terms

What happens to your data, the terms of use, or a request about information we hold.

- [Privacy Policy→](https://antecedint.com/privacy)
- [Terms of Service→](https://antecedint.com/terms)

## A security issue

A way to reach data or accounts you should not. Read the reporting rules first; they include safe harbour for good-faith testing.

- [Reporting a vulnerability→](https://antecedint.com/security)

## What to expect

- Every message goes to a person. There is no ticket queue and no chatbot in front of it.
- The free plan has no response-time commitment. Agreements for organisations can include one.
- If something is down, check [service status](https://antecedint.com/status) first; it says what is deployed and what it promises.
- Your questions to Antecedint are never saved or used for training, and a support email is used only to answer you.