Support
Support and contact
Get help, report something wrong in the data, or reach the people building Antecedint. A person reads every message and replies.
Help with search or your assistant
Connecting Claude, ChatGPT, Gemini or another MCP client, reading a result, or a search that came back wrong.
howdy@antecedint.comReport a wrong or missing record
A date, a citation, a classification or a link that is wrong or missing. Send the document number, what it says, and what it should say. A person checks every report, and an accepted fix goes into the next build for everyone.
howdy@antecedint.comYour account, key or billing
Signing in, your API key, your plan, credits, or an invoice.
howdy@antecedint.comBuilding it into a platform
Using the REST API in a product, higher limits, or an agreement for your organisation.
accelerate@antecedint.comPrivacy and terms
What happens to your data, the terms of use, or a request about information we hold.
info@antecedint.comA security issue
A way to reach data or accounts you should not. Read the reporting rules first; they include safe harbour for good-faith testing.
security@antecedint.comWhat to expect
- Every message goes to a person. There is no ticket queue and no chatbot in front of it.
- The free plan has no response-time commitment. Agreements for organisations can include one.
- If something is down, check service status first; it says what is deployed and what it promises.
- Your questions to Antecedint are never saved or used for training, and a support email is used only to answer you.